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Customer Reviews

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Thomas Cooper
Thomas Cooper
14:38 11 Jun 19
The care and service taken for my repairs was great. They kept me informed about the progress. The car was just like new. Will use them and refer them to everyone.
Kim Darling
Kim Darling
14:58 25 Apr 19
We went there to have some accident damage to our car repaired. They worked closely with us and our insurance company, completed the work quickly, and did a great job. The staff was professional and courteous in every interaction.
Mark Coulter
Mark Coulter
13:55 30 Mar 19
Between the insurance check and our payment they received over $2000 and they pointed out that they were charging me $3 for using my credit card! I felt that charging a fee for using my card for the amount I paid them was a little petty. The workmanship looks great and we are happy with the work performed.
Nicole B.
Nicole B.
23:11 10 Jan 19
Charles County Auto Body provided excellent customer service and technical service. I will continue to remain a customer at this shop.
Nancy Archer
Nancy Archer
18:27 14 Dec 18
I took my Corolla in for body work I was personally paying for, my car was returned to me in showroom condition. Charles County even straightened my tag out (not part of dented area) and washed, waxed, and vacuumed my car. Now 6 months later people still ask if I just had it washed; I will definitely take my car their again. All this and an extremely courteous staff. Nancy Archer Indian Head, MD
Rob Blessing
Rob Blessing
19:36 29 Oct 18
Driving thru town on business had a tie-rod break, and ended up in the back of another vehicle. These guys were on point with customer service, knowledge, and the lets get it done attitude. They replaced my bumper, radiator, condenser, and yes even the tie-rod end. Thanks to all that helped me get back on the road.
Eugenia Halsey
Eugenia Halsey
22:00 22 Oct 18
Charles County Auto Body goes the extra mile to make your car look like new. Over the years, our family vehicles have been hit by deer, drivers backing up, and hailstorms. Each time, CCAB came through for us, moving quickly to restore our cars to mint condition. Management does everything in its power to make you feel better - finding quality parts and working with your schedule. We won't go anywhere else.
19.Legacy
19.Legacy
02:32 18 Apr 18
Amazing people that helped me take photos of a car. I only came here for the purpose of taking photos of some cars they had. They nicely directed me to the owner of these two beautiful Shelby GT500’s!! Thanks Roy
DAN DELABAR
DAN DELABAR
12:30 30 Nov 17
Does the best work and fights for the customer.
Steven Hylinski
Steven Hylinski
18:17 25 Jun 17
Good customer service, not-so-good paint and body workmanship. I was unsatisfied with the quality of the repairs Charles County performed on my car. The job as-delivered to me had shrink-back in the topcoats that left ugly rings around the body filler work they had done, the clear coat had a lot of dirt and fisheyes in the finish, they left messy tape lines in the jambs, overspray on all side windows that they did not remove, and streaks in one of the blend panels. This was not an insurance job, this was a self-paid job - it was not on a rushed timeframe and it was not inexpensive. After I refused to take the car due to the obvious flaws in the refinish work, they sanded and buffed the worst panel, which did not remove the shrink-back defects and added visible orange peel mismatch, incompletely removed color sanding scratches, and buffer holograms. This was not a professional looking job that showed pride in workmanship and I was very surprised to see that a long-time shop sent a car out the door, twice, looking like that. To Charles County's credit, their management team was concerned that I left so dissatisfied with the work performed and they made follow-up contact with me, listened to my concerns, and stayed in touch with me until they reached a fair solution that compensated me for the portion of their work that I decided to have another shop re-do. I appreciate the integrity and genuine concern of Charles County's management team.
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5 star rating
Robert J. from Indian Head on 1/11/2019 and their testimonial is:
"I would highly recommend the CCAB team to all. I have been entrusting my automobiles damage repairs to the CCAB team here in Indian Head for Apprx. 20 years with nothing less than Excellent service. I would suggest anyone in pursuit of low prices and immaculate services in regards to auto damage repair to start with the CCAB team. You won,t be disappointed."
5 star rating
Robert J. from Indian Head on 1/11/2019 and their testimonial is:
"TOP KNOTCH!!!..A One Team From Start to you need them again."
5 star rating
Dee W. from Indian Head on 5/7/2018 and their testimonial is:
"I would tell them, "I highly recommend this business! I am a repeat customer & recently a deer collided into my passenger side doing about $2600 in damage. My Ford Escape received personalized attention as if it was their personal vehicle, which is something you do not find these days. In addition to the deer damage, my SUV had an oil leak unrelated to the deer, & CCAB offered to investigate & did solve the problem. I really would never consider another company no matter what & I HIGHLY recommend Charles County Auto Body ~"